Core-Small Green Computer / Sonic Transporter i7 Running Linux Unbeu
Remote on windows 10 Pro computer
Network-Linksys Router
Linksys Wifi Router/Motorola Modem 600mbps
Sonore Signature Rendu SE
Roon connection waiting for core, will not connect to server
I am adding this to my support ticket I opened for your reference.
Date and time on server: Wed Jul 6 14:45:40 EDT 2022
Test Roon Labs Server connection
Output of https://accounts5.roonlabs.com/geoip/1/lookup
Roon Server Log
cat /var/roon/RoonServer/Logs/RoonServer_log.txt
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /sys/fs/cgroup/cpuset because it is not a /dev/sd[0-9]* (mountline: cgroup /sys/fs/cgroup/cpuset cgroup rw,nosuid,nodev,noexec,relatime,cpuset 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /sys/fs/cgroup/perf_event
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /sys/fs/cgroup/memory because it is not a /dev/sd[0-9]* (mountline: cgroup /sys/fs/cgroup/memory cgroup rw,nosuid,nodev,noexec,relatime,memory 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /sys/fs/cgroup/hugetlb
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /sys/fs/cgroup/perf_event because it is not a /dev/sd[0-9]* (mountline: cgroup /sys/fs/cgroup/perf_event cgroup rw,nosuid,nodev,noexec,relatime,perf_event 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /sys/fs/cgroup/cpu,cpuacct
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /sys/fs/cgroup/hugetlb because it is not a /dev/sd[0-9]* (mountline: cgroup /sys/fs/cgroup/hugetlb cgroup rw,nosuid,nodev,noexec,relatime,hugetlb 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /sys/fs/cgroup/net_cls,net_prio
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /sys/fs/cgroup/cpu,cpuacct because it is not a /dev/sd[0-9]* (mountline: cgroup /sys/fs/cgroup/cpu,cpuacct cgroup rw,nosuid,nodev,noexec,relatime,cpu,cpuacct 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /sys/fs/cgroup/net_cls,net_prio because it is not a /dev/sd[0-9]* (mountline: cgroup /sys/fs/cgroup/net_cls,net_prio cgroup rw,nosuid,nodev,noexec,relatime,net_cls,net_prio 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /sys/fs/cgroup/freezer
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /sys/fs/cgroup/pids
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /sys/fs/cgroup/freezer because it is not a /dev/sd[0-9]* (mountline: cgroup /sys/fs/cgroup/freezer cgroup rw,nosuid,nodev,noexec,relatime,freezer 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /sys/kernel/config
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /sys/fs/cgroup/pids because it is not a /dev/sd[0-9]* (mountline: cgroup /sys/fs/cgroup/pids cgroup rw,nosuid,nodev,noexec,relatime,pids 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /sys/kernel/config because it is not a /dev/sd[0-9]* (mountline: configfs /sys/kernel/config configfs rw,relatime 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /sys/kernel/debug
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /dev/hugepages
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /sys/kernel/debug because it is not a /dev/sd[0-9]* (mountline: debugfs /sys/kernel/debug debugfs rw,relatime 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /proc/sys/fs/binfmt_misc
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /dev/hugepages because it is not a /dev/sd[0-9]* (mountline: hugetlbfs /dev/hugepages hugetlbfs rw,relatime,pagesize=2M 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /dev/mqueue
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /proc/sys/fs/binfmt_misc because it is not a /dev/sd[0-9]* (mountline: systemd-1 /proc/sys/fs/binfmt_misc autofs rw,relatime,fd=40,pgrp=1,timeout=0,minproto=5,maxproto=5,direct,pipe_ino=16261 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /tmp
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /dev/mqueue because it is not a /dev/sd[0-9]* (mountline: mqueue /dev/mqueue mqueue rw,relatime 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /tmp because it is not a /dev/sd[0-9]* (mountline: tmpfs /tmp tmpfs rw,nosuid,nodev 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /boot
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /var/lib/nfs/rpc_pipefs
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /var/lib/nfs/rpc_pipefs because it is not a /dev/sd[0-9]* (mountline: sunrpc /var/lib/nfs/rpc_pipefs rpc_pipefs rw,relatime 0 0)
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] found newly mounted drive at /storage
07/06 13:00:31 Debug: [broker/filebrowser/volumeattached] skipping /storage because it is not a /dev/sd[0-9]* (mountline: /dev/mapper/VolGroup-lv_storage /storage ext4 rw,relatime 0 0)
07/06 13:00:31 Trace: [httpserver] https port changed. Kicking off discovery cycle
07/06 13:00:31 Trace: [remoting/remotingserverv2] SENT NONFINAL DistributedBroker.ConnectResponse={ BrokerId=fd15853b-9b89-4267-a53b-556b2407e3db BrokerName='sonictransport' }
07/06 13:00:31 Trace: [remoting/remotingserverv2] SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='UpToDate' HasChangeLog=False CurrentVersion={ MachineValue=100800987 DisplayValue='1.8 (build 987) stable' Branch='stable' } }
07/06 13:00:33 Debug: [easyhttp] [20] GET to https://messaging.roonlabs.net/1/api/messages/211ef6d5-b7a5-40f4-947e-22d6b02439fd returned after 193 ms, status code: 200
07/06 13:00:35 Debug: [easyhttp] [21] POST to https://discovery.roonlabs.net/1/register returned after 216 ms, status code: 200
07/06 13:00:35 Trace: [inetdiscovery] registered 1 devices, 5 services
07/06 13:00:40 Debug: [easyhttp] [22] GET to https://push-manager.roonlabs.net/1/connect returned after 220 ms, status code: 200
07/06 13:00:40 Debug: [push2] push connector url received from push manager: ws://push-connector-v2-0.prd-roonlabs-1.prd.roonlabs.net/
07/06 13:00:40 Trace: [push2] connecting to push2 connector at ws://push-connector-v2-0.prd-roonlabs-1.prd.roonlabs.net/
07/06 13:00:40 Trace: [push2] connected to push2 connector at ws://push-connector-v2-0.prd-roonlabs-1.prd.roonlabs.net/
07/06 13:00:42 Debug: [easyhttp] [23] POST to https://device-map.roonlabs.net/1/register returned after 217 ms, status code: 200
07/06 13:00:42 Trace: [devicemap] device map updated
07/06 13:00:45 Info: [stats] 27474mb Virtual, 1267mb Physical, 699mb Managed, 235 Handles, 93 Threads
07/06 13:00:52 Trace: [library] loading history for 1 profiles
07/06 13:00:52 Debug: [history] loading history for 20e2aa87-915a-4e8f-8a20-5564508a2438
07/06 13:00:52 Trace: [history] Loading plays
07/06 13:00:55 Trace: [history] loaded 10000 plays, 9744 have tracks, 6825 lib plays, 2919 non-lib plays
07/06 13:00:57 Trace: [history] loaded 20000 plays, 19472 have tracks, 13697 lib plays, 5775 non-lib plays
07/06 13:00:57 Trace: [history] loaded 21352 plays, 20785 have tracks, 14639 lib plays, 6146 non-lib plays
07/06 13:00:57 Trace: [history] history loaded in 4862ms
07/06 13:00:57 Trace: [library] finished with 54254 dirty tracks 4390 dirty albums 58956 dirty performers 24918 dirty works 33757 dirty performances 1298 dirty genres 1700 dirty auxfiles 123 dirty countries 8 dirty periods 24 dirty forms 4353 dirty places 1902 dirty creditroles 1412 dirty labels 0 clumping tracks, 0 clumping auxfiles 0 compute tracks, 0 deleted tracks, 54254 tracks to (re)load, 0 tracks to retain, 1700 auxfiles to (re)load, 0 auxfiles to retain, and 177573 changed objects
07/06 13:00:57 Trace: [dbperf] flush 0 bytes, 0 ops in 13510 ms (cumulative 0 bytes, 0 ops in 13510 ms)
07/06 13:00:57 Info: [library] retaining all genres since we have streaming service
07/06 13:00:59 Trace: [appupdater] initial check for updates
07/06 13:00:59 Trace: [remoting/remotingserverv2] SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='Checking' HasChangeLog=False CurrentVersion={ MachineValue=100800987 DisplayValue='1.8 (build 987) stable' Branch='stable' } }
07/06 13:00:59 Debug: [base/updater] Checking for updates: https://updates.roonlabs.com/update/?v=2&serial=F8F14BAE-461B-4215-B860-5DAEFD73FCCF&userid=211ef6d5-b7a5-40f4-947e-22d6b02439fd&platform=linuxx64&product=RoonServer&branding=roon&curbranch=stable&version=100800987&branch=stable&coredeviceid=fd15853b-9b89-4267-a53b-556b2407e3db&deviceid=fd15853b-9b89-4267-a53b-556b2407e3db
07/06 13:00:59 Debug: [easyhttp] [24] GET to https://updates.roonlabs.com/update/?v=2&serial=F8F14BAE-461B-4215-B860-5DAEFD73FCCF&userid=211ef6d5-b7a5-40f4-947e-22d6b02439fd&platform=linuxx64&product=RoonServer&branding=roon&curbranch=stable&version=100800987&branch=stable&coredeviceid=fd15853b-9b89-4267-a53b-556b2407e3db&deviceid=fd15853b-9b89-4267-a53b-556b2407e3db returned after 238 ms, status code: 204
07/06 13:00:59 Debug: [appupdater] Update not needed
07/06 13:00:59 Trace: [remoting/remotingserverv2] SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='UpToDate' HasChangeLog=False CurrentVersion={ MachineValue=100800987 DisplayValue='1.8 (build 987) stable' Branch='stable' } }
07/06 13:01:00 Info: [music/storage] enabling library
07/06 13:01:00 Info: [music/storage] Loading storage backend Music Folder
07/06 13:01:00 Info: [library] retaining 18737 tracks for storage backend 29bdcae6-b5fd-d666-27bf-a1f6afceabac (Music Folder)
07/06 13:01:00 Info: [library] retaining 1700 auxfiles for storage backend 29bdcae6-b5fd-d666-27bf-a1f6afceabac (Music Folder)
07/06 13:01:00 Info: [music/storage] Loading storage backend Qobuz Storage Library
07/06 13:01:00 Trace: [storage] [directory] Begin queuing fs events, ignoreitunes: True, ignoreplaylists: False
07/06 13:01:00 Debug: [storage/directory] case sensitivity, check path: /storage/music/FLAC, result: False
07/06 13:01:00 Debug: [storage/directory] case sensitivity test, rootpath: /storage/music, result: True
07/06 13:01:00 Info: [library] retaining 35517 tracks for storage backend 4030bf37-ead9-7316-e8ee-33fdfa895097 (Qobuz Storage Library)
07/06 13:01:00 Info: [library] retaining 0 auxfiles for storage backend 4030bf37-ead9-7316-e8ee-33fdfa895097 (Qobuz Storage Library)
07/06 13:01:00 Trace: [storage/streaming] [Qobuz] beginning change detection
07/06 13:01:00 Trace: [bits] myinfo: {"pushid":"broker/fd15853b-9b89-4267-a53b-556b2407e3db","roon_auth_token":"f89ef1be-d73d-4911-b8a6-f7d05388a3a2","os":"Linux 5.6.13-100.sgc.fc30.x86_64","platform":"linuxx64","machineversion":100800987,"branch":"stable","appmodifier":"","appname":"RoonServer"}
07/06 13:01:00 Trace: [library] endmutation in 29886ms
07/06 13:01:00 Info: [loadstatus] IsLocalLibraryLoading True => False
07/06 13:01:00 Trace: [transport] enabling transport
07/06 13:01:00 Info: [loadstatus] IsTransportLoading False => True
07/06 13:01:00 Info: [stats] 27580mb Virtual, 2130mb Physical, 627mb Managed, 242 Handles, 80 Threads
07/06 13:01:00 Trace: [songcastdirect] using subnet 1a8c0 192.168.1.0
07/06 13:01:00 Trace: [raat] [sood] Refreshing device list
07/06 13:01:00 Trace: [raatserver] [sood] Refreshing device list
07/06 13:01:00 Trace: [songcastdirect] using subnet 1a8c0 192.168.1.0
07/06 13:01:00 Info: [hqplayer] initializing integration
07/06 13:01:00 Info: [hqplayer] found device 8f0835d9-855a-8521-1f0b-72f30228de66 localhost
07/06 13:01:00 Info: [devicedb] [autodetect] Match DeviceAutodetectData[Type=HQPlayer Vendor=Signalyst Model=HQPlayer] => HQPlayer
07/06 13:01:00 Info: [transport] creating endpoint for hqplayer device 23:1:8f0835d9-855a-8521-1f0b-72f30228de66
07/06 13:01:00 Trace: [dspengine] loaded DSP config {"version":3,"items":[{"type":"bs2b","enabled":false,"preset":"default","feed_level_db":4.5,"cut_frequency":700},{"type":"parametric_equalizer","enabled":false},{"type":"audeze_presets","enabled":false}],"headroom_adjustment":{"type":"headroom_adjustment","enabled":false,"gain_db":0,"enable_clipping_indicator":true},"sample_rate_conversion":{"type":"sample_rate_conversion","src_filter_type":"linear_phase","dsd_modulator":"clans_order7","sample_rate_conversion_mode":"custom","sample_rate_custom_rules":[{"input_rate":44100,"output_rate":352800},{"input_rate":48000,"output_rate":384000},{"input_rate":88200,"output_rate":352800},{"input_rate":96000,"output_rate":384000},{"input_rate":176400,"output_rate":384000},{"input_rate":192000,"output_rate":384000},{"input_rate":352800,"output_rate":384000},{"input_rate":2822400,"output_rate":11289600},{"input_rate":5644800,"output_rate":11289600}],"enabled":false}}
07/06 13:01:00 Trace: [transport/audeze] picking preset lowlatency
07/06 13:01:00 Trace: [transport/audeze] picked null preset!
07/06 13:01:00 Info: [transport] enabling meridian streaming
07/06 13:01:00 Info: [transport] initialized
07/06 13:01:00 Info: [loadstatus] IsTransportLoading True => False
07/06 13:01:00 Debug: AudioDeviceMunge.GetManufacturer(AudioDeviceType.None, "Signalyst", "HQPlayer", "HQPlayer", "") => "Signalyst";
07/06 13:01:00 Debug: AudioDeviceMunge.GetModel(AudioDeviceType.None, "Signalyst", "HQPlayer", "HQPlayer", "") => "HQPlayer";
07/06 13:01:00 Trace: [zone HQPlayer] Loading from /var/roon/RoonServer/Database/Core/211ef6d5b7a540f4947e22d6b02439fd/transport/zone_1601d935088f5a8521851f0b72f30228de66.db
07/06 13:01:01 Debug: [easyhttp] [25] POST to https://bits.roonlabs.net/1/q/roon.base.,roon.internet_discovery.,roon.debug.,roon.broker.,roon.dsp.,roon.sood.?roon_auth_token=f89ef1be-d73d-4911-b8a6-f7d05388a3a2 returned after 485 ms, status code: 200
07/06 13:01:01 Trace: [remoting/remotingserverv2] SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='Checking' HasChangeLog=False CurrentVersion={ MachineValue=100800987 DisplayValue='1.8 (build 987) stable' Branch='stable' } }
07/06 13:01:01 Debug: [base/updater] Checking for updates: https://updates.roonlabs.com/update/?v=2&serial=F8F14BAE-461B-4215-B860-5DAEFD73FCCF&userid=211ef6d5-b7a5-40f4-947e-22d6b02439fd&platform=linuxx64&product=RoonServer&branding=roon&curbranch=stable&version=100800987&branch=stable&coredeviceid=fd15853b-9b89-4267-a53b-556b2407e3db&deviceid=fd15853b-9b89-4267-a53b-556b2407e3db
07/06 13:01:01 Debug: [easyhttp] [26] POST to https://discovery.roonlabs.net/1/query returned after 188 ms, status code: 200
07/06 13:01:01 Trace: [storage] [directory] initial scan of /storage/music took: 653 ms
07/06 13:01:01 Debug: [easyhttp] [27] GET to https://updates.roonlabs.com/update/?v=2&serial=F8F14BAE-461B-4215-B860-5DAEFD73FCCF&userid=211ef6d5-b7a5-40f4-947e-22d6b02439fd&platform=linuxx64&product=RoonServer&branding=roon&curbranch=stable&version=100800987&branch=stable&coredeviceid=fd15853b-9b89-4267-a53b-556b2407e3db&deviceid=fd15853b-9b89-4267-a53b-556b2407e3db returned after 211 ms, status code: 204
07/06 13:01:01 Debug: [appupdater] Update not needed
07/06 13:01:01 Trace: [remoting/remotingserverv2] SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='UpToDate' HasChangeLog=False CurrentVersion={ MachineValue=100800987 DisplayValue='1.8 (build 987) stable' Branch='stable' } }
07/06 13:01:01 Trace: [library] finished with 54254 dirty tracks 4390 dirty albums 47725 dirty performers 24846 dirty works 33757 dirty performances 1298 dirty genres 1700 dirty auxfiles 115 dirty countries 8 dirty periods 24 dirty forms 4147 dirty places 1902 dirty creditroles 1412 dirty labels 0 clumping tracks, 0 clumping auxfiles 0 compute tracks, 0 deleted tracks, 0 tracks to (re)load, 54254 tracks to retain, 0 auxfiles to (re)load, 1700 auxfiles to retain, and 166270 changed objectsYea sounds like we have to wait on roon support for a fix. I am completely down unable to connect to roon. Hopefully, it won’t be too long!
Cheers,
I managed to take a backup, so restored that and managed to connect ok. to achieve this I had to delete the app from the STi5 and reinstall it first.
Good Deal, So are you running the latest build?
Can u explain the steps you took to do that? I am going to try it on my end. Appreciate the help!
Cheers,
First of all I managed to take a backup after the initial update from within Roon. It was only after rebooting my STi5 that the problems started. Therefore, I did have a backup of the latest version available.
Restarting the Core from within the ST operating system doesn’t seem to do anything, so this is why I deleted it and reinstalled the Roon Server app. This is done via the Software Manager in the Apps tab.
Once installed, the Room Remote should find the new core ok, and once connected dsplay a login window. At the bottom of the window there is an option to Restore a Backup, which is what I used.
This will of course work to restore older versions of the software as well.
Thanks for the help, but did not fix for me! Still wont connect. Not sure where to go from here. Waiting on support to hopefully fix the issue.
Cheers,
Hey @Thomas_Pinckard1,
Thanks for bringing this to our attention! While our team is working on a quick fix for this, you’ll need to perform a full re-install. Steps below:
This process will have no impact on your database or settings.
Let me know if your issue persists after the above 
Ben -
Thanks for the support but no help! Roon is still not connecting to the core on the sT. Is there anything else we can try? My IOS remote is not connecting as well as Android. Until I can connect to the core I am dead. (FYI) The prior build was working perfectly. Is there a way to go back?
Thanks
Have you installed the new build - hotfix yet? Hopefully this will resolve the issue for you
Not sure what that is. I installed the new roon build?? Hotflix??
I don’t believe I can install anything on the sT, correct? Am I missing something?
Thanks
Ben -
The core is re-installed on the sT and shows the latest build 786, but still will not connect.
Thanks
Hey @Thomas_Pinckard1,
In case you missed it, we’ve just released a hotfix specifically built toward the issue you are having. Here is more information on it.
Let me know if you still run into issues after the above
The latest build as of this afternoon’s hotfix is 988. Please confirm your build on the ST.
I cannot install the latest 788 build because I cannot connect to the core on the sonic transporter. I have no program interface. Is there another way to upgrade the sT to 788? I am kinda flying blind here so please bear with me.
Thank you,
How do I confirm/install the hotfix? I have no program in which to upgrade. cant’ connect screen is all I have. Can you explain more on hotfix? The sT still says 768.
Thanks
Says build 988 but still won’t connect/open.
Says waiting for remote core when trying to start the program.