Could someone from Support please look over the discussion I started back in March. All your questions about my system are addressed there (and more).
NUC 10, i7, 64 GB rqm, 250 gb m2, 500 gb ssd, 22 TB SanDisk Professional external drive running through USB 3.2 connection. Internet is 1 gig fiber optic. Router is Netgear Orbi 960. 285,000 tracks.
Performance is exceedingly slow.
@Ronald_Lyster, the thread you referenced is a #roon discussion thread. If you require assistance post in #support, and complete the template in the opening post.
For ease, Iāve pasted this below:
Please be sure to include details of your core, network, storage location of your media files, and any messages displayed by Roon. Thank you.
Roon Core Machine
<!ā-Include your operating system and machine info (Model, CPU, RAM)-ā>
<!ā-Write below this line-ā>
Networking Gear & Setup Details
<!ā-Your network gear (model of routers/switches) and if on Wi-Fi/Ethernet, are you using VPN-ā>
<!ā-Write below this line-ā>
Connected Audio Devices
<!ā-Specify what devices youāre using and their connection types, like USB/HDMI/Chromecast, etc.)-ā>
<!ā-Write below this line-ā>
Number of Tracks in Library
<!ā-Tell us how large your music library is, e.g. ā30,000 tracksā-ā>
<!ā-Write below this line-ā>
Description of Issue
<!-āTell us about the problem youāre having in as much detail as possible. Screenshots are always appreciated!-ā>
<!ā-Write below this line-ā>
Including these details in your first post helps resolve your issues faster.
Netgear Orbi 960. Core attached to QNAP QSW-2014-25-A switch (connected to the router) via ethernet cable.
Connected Audio Devices
HiFiBerry Amps and DACS in 5 zones, all connected with ethernet CAT 6 cables.
Number of Tracks in Library
285629 tracks
Description of Issue
Extremely poor and slow response. Slow loading songs. (Once a song starts playing it will play to the end, but the next song in the playlist may take several minutes to queue up.) Roon is constantly adding and identifying music, and has been doing so for over a month. I wish you would take a look at the community forum postings, as so much more has been said there.
They are all trying very hard to find a āfix.ā Assumptions are being made about how Roon works and why I might be experiencing these problems. Would love some āofficialā support guidance.
Roon is still slogging through the process of āadding music to library.ā Havenāt heard much from this support group. Is there a way to stop Roon from āadding music to libraryā temporarily so I can listen to music?
Thanks for taking the time to write in! Our team was able to review your core diagnostic, and see quite a bit of bandwidth being taken up due to the amount of active tags you are using. Our records indicate there are over 1000 tags being used. Is this accurate?
To keep you in the loop on things, weāll now be in the process of creating a similar environment internally with our QA team to replicate similar performance issues so we can then start to work on improving behavior. I canāt speak on a timeline for this.
I donāt have any immediate next steps for you, other than to test out removing tags you may not need (Iād make a fresh backup of your current database before any edits )
I donāt recall putting tags on anything. These may have been generated by Song Kong or Jaikoz, I donāt know, but I certainly donāt need them. Unlessā¦ These ātagsā were meant to keep compilation albums that Roon doesnāt recognize together. I have over 70,000 tracks that are found on albums with āvarious artists.ā These albums came that way - I did not create them. Could that be the case? How do I remove all the tags (other than all of the āmergingā Iāve done to keep the compilation albums together)?
I also run Foobar2000 on all tracks to add Replay Gain information. Would that be a problem for Roon?
Can you please head to My stuff> My tags and snap a screenshot? A few that we saw in your diagnostic were:
Listen to the Band
Central Avenue Sounds
I'll Be Seeing You: Songs That Won the War
Pure... 80s
The Originals: Legendary Recordings
Looking Back
Grand Theft Auto Vice City Official Soundtrack Box Set
Ultimate Jazz & Blues
Classic Rock
Serious Beats 82
Mastermix Classic Cuts Presents: The Rock Box
Complete Works for Piano
Perhaps these arenāt tags generated in Roon, which could be tripping things up.
Did you use Foobar2000 or any other third-party software to assign metadata information prior to importing these tracks into Roon?
Wellā¦ After I made this screenshot (about 15 minutes later - everything goes quite slowly here with Roon) My Tags filled up with box sets. There are 80 on a page. I didnāt go past the first page, so there may be many more of these. Should I delete them all?
Okay those Boxset tags are added by SongKong if you have the Add RoonAlbumtag to albums identified as box sets option enabled, this is disabled by default but enabled if using the Roon Profile
This option was added because of a discussion with Roon customers using the Roon album tag as a workaround for having problem with boxsets in roon,sounds like need to revisit this.
You can remove these tags from your original files by using the Metagrater task, and adding the Roon Album Tag to the list.
If the Add RoonAlbumtag to albums identified as box sets is enabled it only adds album tags for albums with at least 4 discs, this the way we define a boxset in the absense of anything else.
It seems the issue is not with Roon album identification, but there maybe a flaw with how Roon processes ROONALBUMTAG tags.