There was an unexpected error, please check your account details. (MissingMethod)

I have same problem when try play Tidal thru my ROCK.

Also got the same message:

“There was an unexpected error, please check your account details. (MissingMethod)

Hi @Kan_Tam1,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

What remote device are you using? What browser are you using?

Have you tried rebooting ROCK?

Hi @dylan
Please find my setup:

  • ROCK (Roon version 1.7 (build 528) stable
  • Networking details (Internet cable -> wi Fi router - lan cable - ROCK - USB cable - BMC Dac
  • Library details (My music is stored in NAS, 20000 tracks are in my library)

A post was split to a new topic: Error message when I try to access Tidal via my Roon iPad app

Dear, the login problem have resolved finally. Please check your Roon apps in your iPad/iPhone are updated the latest version, after the apps updated then try login Tidal under ‘Services’ again step by step. Done ; )

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