There was an unexpected error, please check your account details. (MissingMethod)

[Kan_Tam1 (Kan Tam)]

I have same problem when try play Tidal thru my ROCK.

Also got the same message:

“There was an unexpected error, please check your account details. (MissingMethod)

[dylan (Dylan Caudill)]

Hi @Kan_Tam1,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

What remote device are you using? What browser are you using?

Have you tried rebooting ROCK?

[Kan_Tam1 (Kan Tam)]

Hi @dylan
Please find my setup:

• ROCK (Roon version 1.7 (build 528) stable
• Networking details (Internet cable -> wi Fi router - lan cable - ROCK - USB cable - BMC Dac
• Library details (My music is stored in NAS, 20000 tracks are in my library)
  [/quote]

[Kan_Tam1 (Kan Tam)]

Dear, the login problem have resolved finally. Please check your Roon apps in your iPad/iPhone are updated the latest version, after the apps updated then try login Tidal under ‘Services’ again step by step. Done ; )