What’s happening?
· Other
How can we help?
· None of the above
Other options
· Other
Describe the issue
Wann wird das Problem, das seit Wochen besteht, (nicht mir Roon synchrone TIDAL Playlisten) endlich gelöst.
Describe your network setup
NUK
Is there any point in saying “me too” in here? Well, me too!
Roon Service ignoriert dieses von vielen gemeldete Problem seit einigen Wochen. Ich warte noch eine Woche dann werde ich vermutlich Roon kündigen.
1 Like
hello. I have a problem with the tidal playlist.
It is visible in tidal, but roon does not see it.
I re-logged tidal in roon, restarted the server, unfortunately it does not help.
Maybe take a look at how it is with you?
I wish to report similar issue - My Roon’s Tidal playlist and Tidal Playlist not in sync . Added two new tracks five days ago… Photo attached the 67 vs. 69
Hi! Today my playlist was updated. What I did was adding songs to the playlist via the Roon App. Previously, something similar happened to me, but after 1 hour all the updated songs went away. Let’s see what happens now. Anyway, you can try.
UPDATE 1: It turned out that many of the songs had been duplicated. After applying the option “remove duplicates”, the numbers of Roon-based Tidal Playlist differs againg from the Tidal Playlist. But it was increased. No idea what is going on.
UPDATE 2: The number of songs was reduced also in Tidal. However, I had checked whether there were duplicates and that was not the case so no idea which songs were deleted.
TIDAL Playlisten werden immer noch nicht in Roon aktualisiert/übernommen.
What’s happening?
· Other
How can we help?
· I'm having trouble adding music to my library
Other options
· I don't like how the product works
Describe the issue
Some of my playlists don't sync properly between Tidal and Roon. I can see more tracks in Tidal than Roon (several last tracks don't appear in Roon). I've tried to add couple of random tracks to those problematics playlists in Roon and they didn't sync to them, but, surprisingly, synced to other playlists. Apparently there's something wrong with these playlists. They have 150-300 tracks, which I'm syncing to them both from within Roon as well as from Tidal.
Describe your network setup
D-Link modem, Roon installed on a Mac mini connected to a DAC (Mola Mola) via USB cable.
What’s happening?
· Other
How can we help?
· None of the above
Other options
· Other
Describe the issue
The problem is that Tidal playlists have not been updated in Roon for several months. It has been out of sync with Tidal for a while now. Tidal itself continuously adjusts its playlists, but in Roon the content of the playlists remains the same. VB. My Mix 1 to My Mix 8 from Tidal, the folder is updated, but the contents have been the same for months. Through Roon Communicatie, Roon Labs does not respond at all to questions from members, I don't think this is normal and it shows poor service!!!
Describe your network setup
My home netwurk is top!! Problem is by Roon!!!
I need to clarify that, the two (2) new tracks were added from Tidal apps’ playlist.
This playlist should sync into Roon’s "Sentimental Hits’ playlist, shouldn’t it?
What’s happening?
· Other
How can we help?
· None of the above
Other options
· Other
Describe the issue
Tidal is not syncronizing
Describe your network setup
I have my roon server in a macbook air. Have a mesh network (TP link deco XE75) connected to a echolife huawei HG8145V5V3 modem, wired. Decos are wifi connected. The amp is a Hegel. Have been working perfectly for months but it's been several weeks it just does not syncronize new changes.
Sounds to me like another case of:
I’ve already read most of the other topics… please give me support. I understand the community oriented focus, but I’m not a “techy” and are a paid user. Please contact me or help me in the usual way most apps do… I love my roon app, so please do not send me to read other peoples problems…
Hi @Nicolas_Gaete,
Welcome to the community! We’re happy to have you here! @BlackJack was sharing a farily widespread report of the same issue you’re likely experiencing - within this thread, we share that we have a ticket in that holds a fix from our development team, which will likely be included in our next Roon update - so all good news!
Just to confirm, are you able to delete content within Roon from Tidal? Or, does any edit or update you make in Roon eventually revert itself?
Thanks Nicholas!
Deletes revert themselves… Cannot syncronize anything. Still can listen and look for music, but all changes I make to any playlist is reverted.
Do we have any news regarding this topic?
Hi Roon support,
It’s been a while since there were updates on progress of this issue. Several other threads (on same issue) have automatically closed without updates…
Could you please let us know whether you’ve identified the issue and when we can expect to see a fix?
Thanks.
What’s happening?
· Other
How can we help?
· None of the above
Other options
· Other
Describe the issue
My own Tidal Playlists is no longer updating in Roon
Describe your network setup
Fibre Optical 1000Mbps ethernet and wired connection, roon Server on same PC as Roon player.
Hello,
I took a look at our internal tracker today and I can confirm that our development team has identified the root cause of the issue.
The ticket is actively being worked on, and the team is currently implementing a fix. While we don’t have an exact timeline for the resolution just yet, progress is underway.
I’ll keep you updated as soon as we have more details. Thank you for your continued patience!
Hi @Nicolas_Gaete,
I’ve merged your case with the others affected by the Tidal playlist issue. All updates related to the development ticket will be shared here.
As @vadim mentioned, the ticket is actively being worked on. While we don’t have a specific timeline just yet, we’ll be sure to keep you in the loop as soon as we have news to share. Thanks for your patience!