Is the affected network Zone connected with Ethernet or WiFi?
· Ethernet
Does the issue affect all file formats?
· The issue *only affects one file *format.
Which format is giving you trouble?
· FLAC
Is your device connected directly to the Roon Server via cable or over the network, or is it chained through another device (such as a streamer, Roon Bridge, or Roon Remote)?
· It is connected through a different device (e.g Rasberry Pi)
Does the device play audio from another source when using the same connection?
· The device has no problems with another audio source
Have you checked that Roon is whitelisted in any firewalls?
· I've checked the firewall and the issue remains
If the device has multiple output options, do the other options work as expected?
· Only one output type is affected while the other output type works as expected
Is the device using the latest firmware as per the manufacturer?
· Firmware is up-to-date but the issue remains
What are the make and model of the affected audio device(s) and the connection type?
· NAD M10 V2
Describe the issue
Not Playing certain Tidal FLAC tracks via Roon Ready (on M10 v2)
Thanks for taking the time to write in and share your report!
To confirm, you are seeing these failures over both Airplay as well as Roon Ready?
If you haven’t yet, please safely stop Roon Server from running, and reboot both your Roon Server as well as your NAD.
Let’s also refresh your RAATServer database settings -
You can generate a new RAATServer instance on your device by following these instructions, but please be aware that this will reset your Roon Settings → Audio Tab to factory settings and I would advise making a backup of any custom DSP settings you have:
You’re absolutely right that my earlier statement, “Also using AirPlay2 on M10 V2, just not via direct Roon Ready,” was unclear and caused confusion. What I meant to say is:
“On the other hand, when sending the same TIDAL tracks via the AirPlay2 protocol to the M10 V2, the tracks play normally. In short, the issue occurs only when using Roon Ready direct playback.”
I appreciate you sharing the troubleshooting instructions, but I’m hesitant to proceed with a reset right away due to the extensive customizations I’ve set up, including DSP configurations. Rebuilding everything would take considerable time if something goes wrong during the reset process. Could we explore less invasive troubleshooting steps first and reserve a reset as a last resort?
Currently, this issue doesn’t affect all TIDAL FLAC tracks—just a few, such as the album I shared earlier. Since the problem is relatively contained, I’d prefer to avoid drastic measures unless necessary, especially if there’s a simpler solution available. Thank you again for your support!
