"TIDAL: This track is not currently available from TIDAL"

Support
1

iMac
OS X 10.10.5
Location: Norway

Roon will play music from my local library, but Roon will not play any album I choose from TIDAL. I can play the same albums directly from TIDAL.
Does’t matter if it’s old or new. I have read the previous comments on the same topic, I have logged in and out etc.
What to do? Roon is of little value to me at the moment.

/M

2

adding @support so they get notified

Have you tried clearing your tidal cache?

3

Cleared the cache, rebooted, logged in again. Problem not solved.

4

Hi,
Did you try removing the Tidal account from Roon, and then setting it up again?

5

Tried that now, didn’t help.

6

Let’s tag @support to follow up with you.

7

Hello @Morten_Dahl,

Please provide a brief but accurate description of your current setup using this link as a guide. If could also provide some information about your networking hardware and setup that would be helpful as well.

-John

8

A post was split to a new topic: TIDAL Not Working Properly

10

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