Trouble creating network share

[Felipe_Fernandez]

Roon Core Machine

Synology DS1819+
DSM 7.1-42661 Update 4
INTEL Atom C3538, 2.1 GHz, 4 cores
32 GB Ram

Networking Gear & Setup Details

Synology RS2600
NO VPN

Connected Audio Devices

Trinnov Altitude 32 w/local connection

Number of Tracks in Library

10,000+ Tracks

Description of Issue

I was running Roon on SYNOLOGY via Docker. I deleted this and installed your new SYNOLOGY Core for DSM7 (64). Roon found the Core with the appropriate IP address, however it shows the music folder as empty. Although it shows the proper IP address, it shows the wrong name of the Core which is on a different SYNOLOGY NAS (DS1813+). This machine is not even running. It is turned off. When I try and add a new network share, I cannot seem to connect. I’ve tried every single combination in the examples but nothing.

Additionally, I have recommended AND setup Roon on several of my friend’s Synology NAS. Respectfully I believe that not having PHONE support is really really poor! I would be willing to pay for support. You should also have your own software for SYNOLOGY and not depend on a community member to do this for you. I pay you for your service, you should provide it. I’ve been using it for several years and prior to DSM 7 it worked flawlessly. I’ve had nothing but trouble connecting even with using the Docker method.

[BlackJack]

@Felipe_Fernandez

When I try and add a new network share, I cannot seem to connect. I’ve tried every single combination in the examples but nothing.

Trying this is foobar and documented in:

Roon Server on Synology DSM 7 Situation

I have put together a beta build of Roon Server for DSM7. It might still have issues and I am researching if they can be solved. Currently these issues are known: New audio files not added immediately to Roon’s Library Network shares can’t be mounted within Roon (See current workaround below) AAC streams might fail there is no audio support for local USB Audio devices (and as it currently seems, it won’t be possible) Network shares require root permissions, which are no longer allowed for T…

Adding network shares is not possible for apps with DSM 7 and beyond. If you need too, mount the network shares through File Station.

Mount Remote Folders | File Station - Synology Knowledge Center

And more detailed information in this thread:

Roon on DSM 7: Backup fails

The issue here is probably, that apps on DSM7 can’t establish network connections (to strengthen security of your Diskstation). What you can do is establish the network mount in FileStation. You can create a new folder (e.g. “RoonServer-Backup-Mount”) in your database Then click on “Tools” → “Mount remote Folder” → “CIFS Shared Folder” [Bildschirmfoto 2021-11-01 um 19.30.59] Enter your credentials and info for the remote shared folder and select the just created folder as a mounting point. …

Please click on the blue thread title to go there and read also the posts following the one I linked.

@Felipe_Fernandez

Although it shows the proper IP address, it shows the wrong name of the Core which is on a different SYNOLOGY NAS (DS1813+). This machine is not even running.

Possibly because you loaded a backup from your old Core. Feel free to change the Core name in Roon|Settings|General.