My Qobuz service timed out within Roon today as well. Resetting the Roon core has worked to get it back up and running.
Having issues with Qobuz too. Account info was forgotten inside Roon settings, when I re-enter the info, I get this error on the login dialog box.
In the Mac, please disable IPv6, and set DNS to 22.214.171.124. Then reboot the Mac.
Just solved my Qobuz issue (seeing content but not playing) with this one Endless loading or missing all audio devices? Please read this
Qobuz not playing at all through Roon, I get "this track not currently available"on all tracks. Everything displaying normally on Roon and Qobuz is working fine on other software (Linn Kazoo). This has been going on all day today. Running Roon Optimized Core Kit.
Same issue. Says ‘Network Error’. Only an issue through Roon, no problems accessing through Qobuz app or web player. @Support - there seems to be an issue here.
did you try to log in with your email address, not username? the same issue happened to me and logging in with my email address (oddly) solve the issue.
Sorry, not sure I follow you, my username is my e-mail and login through Roon only has the option of ‘username’ at login.
I did try to log out and then in however and now I get “unexpected error on login”…
iPad Pro for control
Qobuz account active and I have updated password two times.
I have unplugged all cables from Roon Nucleus+ two times (let sit w/o power for several minutes).
Internet is working.
Roon will play songs from internal hard drive, but Qobuz not showing up. this is first time this has happened, but need help!
I am having the same issue. Any resolution?
Saw content but could not play, tried to log out and back in and then get this.
Roon Optimized Core Kit on PC, MacBook Pro, IPad, Iphone control points.
Qobuz plays fine on other control software.
I have the same problem.
This could be the solution: Qobuz login failing [Resolved - Cleared Cache]
I had the same problem - rebooting my router and core solved it.
I couldn’t play Qobuz content, didn’t try to re-enter my Qobuz account password. But restarting the Roon core fixed the problem.
Reboot your core should resolve the issue
Glad to hear rebooting assisted you guys, but I have rebooted the core 3 times now and still no change. Updated all passwords and router reboot as well. Roon still not accepting Qobuz account username and/or password.
Have you tried what I suggested? To clear the Qobuz cache.
I have not, I just added a bunch of off line music for my upcoming travel and it was time consuming. It was working just fine yesterday (didn’t add any new music since Tuesday), so not sure how/why that would affect the connection to Roon? I can play Qobuz directly to iPad without Roon.
If I am misunderstanding the cache you are referring to, I guess I need a little more assistance in what/how to do what you are suggesting ;o)