It’s not the first update that’s buggy, but unfortunately it’s the worst.
The comparison with the car is not reliable. If my car has a defect, I go to the dealer, expect a customer-oriented solution and professional handling. My car’s dealer can’t just duck away.
It’s all about that. How do I deal with the defect and what do I offer.
Us users have posted on the Roon forum (gone to dealer).
Roon have given a workaround (a courtesy car).
Roon have stated a hotfix will be issued once rectified (you get your car back).
Difference is here you don’t pay Roon to get it fixed. Yes a mistake or something happened on their end maybe. It’s life these days being heavily reliant on software and the internet.
I had to remove the bits file from my NUC which had also the RoonServer/DataBase/Registry/Core partition. That did the trick, a database update followed. Thanks!
Noris - I appreciate that those of us who are regular forum members are being told about this fix and a pending new release. But there’s just 65K registered Forum users. What about the other 200K Roon users who don’t use the Forum? Shouldn’t Roon Corp be sending out an email to all users explaining about the issue? Especially important are those users who take updates automatically.
No, that’s the workaround. The Hotfix is the update that Roon is working on as we speak, and users will get it as soon as it’s available and updates are reenabled.