Upgrade to the latest Roon update - Roonserver is not starting [Hotfix released - if you are still impacted please work with Roon support to resolve]

Support
63

Fix worked for me, thanks.

64

Same issue for me. Removed the bits file from my laptop and Roon started as client but cannot connect to the core, which is a Nucleus at IP 10.0.0.20 on my network. The nucleus home screen shows Server not running. I try and re-start and it says successfully re-started by the status still shows ā€˜Server not runningā€™

65

It worked for me too. Uffff!

66

this worked

68

Thank You. This worked for me on my Mac mini running MacOS 10.15.7. However, I noticed if I select about in Roon the Core says ā€œThere was an error checking for an updateā€ Maybe they took the update server off line.

69

A post was split to a new topic: Roon update issue - already deleted bits

70

Hello,

since I didnā€™t read the forum before, this update cost me a lot of effort. At first I thought it was a hardware defect. Reinstall, pull update and play back until it worked again.

Mistakes happen, okay. But not to this extent and then with this handling! A mailing would also have been good, not everyone looks at the forum every 10 minutes.

1 Like
71

so at this point what is the option for those of us who dont want to be editing the program and deleting files?

72

A post was split to a new topic: Stuck on looking for Roon Core on Nucleus+

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A post was split to a new topic: Update error on Linux

75

/var/roon/RoonServer/Database/Registry/Core

76

This worked on nucleusplus. Thanks

77

Hello All,

We have uncovered an issue with the latest Roon update which is preventing Roon from starting for some users.

We will release a hotfix to address this issue, but if you have already updated to 1167 and Roon is not starting properly, please follow the instructions listed below in the following Knowledge Base article to manually resolve the issue.

If you have any issues with the manual fix, please let us know. Apologies for the inconvenience here.

https://help.roonlabs.com/portal/en/kb/articles/roonserver-failing-to-start-after-updating-to-roon-build-1167

We have disabled updates until the hotfix is ready so you will see an ā€œError checking for updatesā€ message in Roon and this is to be expected.

We have also made a pinned forum post regarding this issue here:

1 Like
78

A post was split to a new topic: NUC + PC Update issue

79

A post was split to a new topic: MacBook no sound after update

80

5 posts were split to a new topic: Canā€™t find Roon Core after update

81

Ich tue nichts dagegen. Innerhalb eines Monats schon ein so groƟer Fehler.
Das ist nicht mehr lustig.

83

Hello,

Itā€™s not the first update thatā€™s buggy, but unfortunately itā€™s the worst.

The comparison with the car is not reliable. If my car has a defect, I go to the dealer, expect a customer-oriented solution and professional handling. My carā€™s dealer canā€™t just duck away.

Itā€™s all about that. How do I deal with the defect and what do I offer.

1 Like
84

Awesome. Thanks! Itā€™s working now.

86

I had to remove the bits file from my NUC which had also the RoonServer/DataBase/Registry/Core partition. That did the trick, a database update followed. Thanks!