I have checked and have been told that the driver is up to date. However, as I said, I can live with not minimising Roon. Thank you though.
I use Roon as a remote on my Windows 10 PC. Worked just fine, untill the latest Windows update, version 1709. Now Roon wonāt work: it stays blank, just a white page that is. I did a reinstall, to no avail. @support What can I do?
Thanks!
Marc
Hi @Bluebeat
I merged your topic into this one, itās not too long and worth a read ā¦ but the summary is to make sure your Intel HD Graphics card drives are up to date. Iād recommend looking directly at the Intel site rather than Windows.
Thanks @Carl. I updated the drivers. It didnāt solve the problem. Canāt use Roon now, the screen stays white. What can I do?
Marc
Use the 32bit version of Roon as a workaround on your PC. That doesnāt seem to suffer from the graphics issue. Uninstall the 64bit version (but choose the ākeep database and settingsā option during the uninstall process), then install the 32bit version.
Thanks, @Geoff_Coupe, Iāll try that. A workaround is not really what I expect from Roon, but itāll have to do. Hopefully thereāll be no need for it in the near future.
Cheers
Itās not in Roonās hands to resolve the issue, Iām afraid. See this post from earlier in the thread:
Are you able to regress back to the previous [stable] version of the Intel graphics driver?
Or consider installing a dedicated graphics card, say from Nvidia ā¦
As an aside ā¦
My PC has integrated Intel HD graphics and also a dedicated Nvidia card ā¦ Roon was temperamental (white screen, poor rendering etc.) when using the Intel chip, however after I configured the PC so Roon used the Nvidia card not a hiccup.
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Yes, it is wonderful using a proper video card and drivers. Have you ever noticed UI lag between the two options on the same machine?
Took me the better part of an afternoon, but in the end I got lucky. Donāt know what did the trick exactly, but besides whitescreening Roon my laptop began to show other hickups too. So I tried a bunch of stuff. My guess is that a combination of driver updates (Intel graphics and Displaylink among them) did the trick.
Thanks again!
Marc
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Hi @Geoff_Coupe
On a side note: howās life in the Achterhoek? Love your countryside house! Just found out youāre living more or less in between the place I was born and the place I live now. Quite a surprise 
Cheersā
Marc
Hah! Itās a small world, after all - as they say. Life is good here, but it will be even better once we get a decent broadband connection. Things are afootā¦
It may be small, but you wouldnāt want to Tile It 
I am glad I found this thread. I am a new Roon user and itās worked fine on my Core and my Surface Pro 3 that I use as a remote for my core to play through 2 different systems. But, I was having the white screen issue when I set up my office PC as a zone. It happened often when Roon loaded but then if I closed and re-opened Roon, it workedā¦until I minimized and maximized Roon. Then, white screen.
I tried updating my Intel graphics driver and no luck. So, a quick trip to Microcenter and $45 got me a decent stand-alone graphics card. I installed it and all is good. I would not have known where to start had it not been for this thread. Soā¦THANKS!
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Iām getting nothing but the white screen on my Lenovo t420s laptop. I donāt use it for control that often but I know it worked fine a few months ago. Now just white screen. Windows update or Roon? Dunno. Strangely, if I hook the laptop to an external monitor and drag the Roon window to it, it works fine.
Iāve checked the video driver and it says itās up to date. Anyone know of another fix for this laptop?
Did you check it using the Intel drivers site? Windows may not have the latest one.
You could try using the 32-bit Roon install if youāre not alreadyā¦this seems to make the problem go away for many.
Actually, I did exactly thatā¦ saw it posted elsewhere that the 32bit version might work. Unfortunately it made no difference for meā¦ white screen remains.
Iāll try the Intel site for drivers next.