iMAC 17 Intel i5 with MacOS 13.6.1
Library on external hard disk over USB
Connection to Internet: WIFI
Cambridge Audio DAC 100 over USB
about 51’000
After the last update to version 2.0.5 i’m stuck on the screen “Waiting for your Roon Server.” Switching off firewall and antivirus software and a fresh installing of Roon did not help.
Check some of the potential issues and solutions outlined here: Roon Software Optimization - Potential Issues & Solutions (build 1353)
Hello!
1 is not my problem.
2 is my problem, but:
when I choose “Select a different room server” and then “Use this Mac” I always fall back to the “Waiting for your roon server” page. Before the update I run just Roon on my Mac, I had no Roon Server.
2 posts were split to a new topic: Post update “Your Roon Server doesn’t seem to be running”
3 posts were split to a new topic: After updating “Your Roon Server doesn’t seem to be running”
A post was split to a new topic: After Roon update “Your Roon Server doesn’t seem to be running”
Hi @Stefan_Kernen,
Thanks for writing in and letting us know your issues!
As a next step, could you please manually install the new update from the link below, and let me know if you run into the issue again?
Thanks!
Unfortunately, this does not help as it did not help last night.
Hi @Stefan_Kernen,
When you click on Roon from the taskbar on your Mac, what does it say? For example:
Once you let me know this info, I’ll go ahead and enable diagnostics for your account so I can review the logging for clues.
If you’d rather do it yourself manually, please use the directions found here and send over a set of logs to our File Uploader.
Thanks!
Hello Benjamin!
Server is running.
Hello @benjamin,
After I confirmed, that the status of the server was running, I uploaded my zipped logfiles to Roon’s uploader.
Hi @Stefan_Kernen,
My apologies here, but are you still experiencing issues if your server is now running? We were able to review a fresh diagnostic, but didn’t see any errors related to Roon Server.
Could you test out hardwiring your server device directly to your router?
Could you share a more specific screenshot if your issue persists?
Lastly, it may be worth testing things on a fresh database as well. Steps to follow below:
Hello @benjamin
The problem is still here. Here you see the screenshot:
In your second to last post you asked me, what the status of the server in the menue bar was: It says: running.
Wheter a fresh install nor a hardwiring to the router were of any help to the problem.
Still no have roon working after 3 days.
Greetings
Stefan Kernen
Hello @benjamin
The Server and Roon run - if they eventually do - on the same computer.
The problem seems to be that Roon does not see the server on the same device.
Greetings
Stefan Kernen
What happens if you click the “Select a different Roon Server” shown in your screenshot? Does it find the running Roon Server on your Mac?
Hello @Geoff_Coupe
When I do something on this page, I always fall back on this page again without an results.
Greetings
Stefan Kernen
Did you try @benjamin’s suggestion of creating a new database?
Hello @Geoff_Coupe
Yes, did not work. I followed every suggestion that was made here and nothing helped.
After 5 days Roon still doesn’t work. Any new suggestions?
Hello @benjamin
btw: the problem doesn’t seem to be Roon Server, it is the Roon User Interface or how you call it. In the logfiles for “Roon” you will find plenty of errors (missing required string field Machineid and others). At least that is what I think, because I looked into a lofgile for the first time last week in all my “computer life”.
Thanks
Stefan
