Android app crashes and stutters after updating to version 2.70 (ref#KGV1WV) [When notifications are disabled] [Hotfix Released]

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benjamin 27

Hi Everyone,

Thank you all for the detailed reports, and a special thanks to @Giles_W and @Frank_M for pinpointing what’s going on. This has been a big help.

We’ve confirmed the cause of the crashing, and our development team is already working on a fix. In the meantime there’s a simple workaround that resolves the crashes for most people.

Workaround: enable Notifications for the Roon app on Android

The crashing occurs when the Notifications permission was declined after the 2.70 update. To restore it:

  1. On your Android device, open Settings → Apps.
  2. Select Roon.
  3. Tap Notifications and toggle Allow notifications on.
  4. Fully close and reopen the Roon app.
(Alternatively, long-press the Roon icon → App info → Notifications → Allow.)

After re-enabling notifications and restarting, the app should stop crashing and closing on its own.

On the scrolling stutter: a few of you have noted that enabling notifications stops the crashes but scrolling still isn’t smooth. That’s a separate issue, and Stephen already has performance improvements in the works to address it, we’ll roll those out as soon as they’re tested.

Thanks again for your patience and for helping us track this down. :folded_hands:

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