Nuc rock 1.8 build 952 5i5RYH with 16Gb
TP-link Deco P9 mesh network-core hard wired and CXN v2 wired to node
CXN v2
45k or so
Hi.
Just hit the update all button and my iOS remote crashes repeatedly after 10 or so seconds. I was navigating playlists when it crashed. In some cases it opened in the same spot.
iPhone 8plus 256gb iOS 15.5
Has anyone else experienced this?
Still crashing after around 10 seconds, this time whilst browsing my play history-when restarting jumps back to top of history, and crashes again after about 10 seconds.
Most frustrating-is it just me?
Itâs actually weirder than I thought. The app isnât crashing, itâs going into the background as if I have pressed the home button.
A double tap reveals Roon is still open, but with a blank screen as the image, and selecting it opens the last screen from a blank screen.
Weird!
Best to report under the 952 feedback thread - Others having the same issue. Like me.
Supposedly you have tried uninstalling the app, rebooting, then reinstalling it again?
And another tip which usually fixes iPad OS curiosities is to reset network settings!
(Make sure you donât do any weird stuff, like backing up the settings to iCloud or soâŚ)
Try this one also, it was new to me:
I just tried this, it seems to simply default the Roon remote.
FYI⌠Build 952 has introduced a number of issues for people, just refer to the build feedback thread.
Not objecting, just suggesting some potential fixes for OP. 
Edit: I also tried the âReset Roon Remote on next startupâ, with major failure as a result. It only showed a black screen, no nothing.
Had to remove and then reinstall the appâŚ
Now iâm down from 10,5Gb of settings and other items to what seem more reasonable 111Kb??? Itâll creep back up though, no doubt!
Iâm also experiencing frequent (constant) problems using iPhone app (version 952 running on iOS 15.5). They are: 1) Music plays for 10 secs then app disappears from home screen; 2) when I check app is still running but my phone is no longer available as an Audio output 3) closing and restarting the app just restarts 1 & 2 above.
This isnât new, seems to be happening through the last few ( too frequent) Roon app updates.
Whatâs up people?
Back when I became a lifetime member a few years back app updates were few and far between and they appeared to be bug free at least for my setup (Nucleus+ running over mostly wired network) but now I get updates every month or so and the bugs are still there. Maybe less is better?
Hey @Michael_Dollan,
Ben here with the support team, my apologies for the delayed response. Weâve made some recent changes to the support team structure and some reports have experienced a longer response time than usual.
Iâm sorry to hear youâre running into issues with your Roon Remote crashing, it can be incredibly frustrating having this happen in the middle of listening to music. Letâs dig into this a bit deeper:
As a first step, please uninstall the Roon remote app, turn off your mobile device, restart the device and re-install Roon.
Let me know if your issue persists after this, Iâll be monitoring this thread for your reply 
Hi @benjamin, thanks for the response.
I have already uninstalled and reinstalled-and the problem persists. Playback continues when the remote âcrashesâ. Playback is Tidal, but may include local files in Roon radio possibly.
It âcrashesâ after a short period of time, though this time has increased since I first reported the issue. Initially it âcrashed after 10 seconds or so, so perhaps enough time to select something-more recently itâs more like 90 seconds, so enough time to read part of an info section!
When it âcrashesâ it appears to close, it doesnât freeze beforehand It looks like any other app crash, going back to my Home Screen-however a double tap of the home button still shows it running in the background with a black screen-selecting it reopens as if a first open (black screen, then white screen with the Roon jellyfish) and then it opens the previous screen-ish, eg if reading an artist/album info tab it will open that artist/album, but on the default screen, rather than the info tab.
Finally, it may be worth noting it only âcrashesâ when in the foreground - if I exit before it crashes it seems to be stable, and works on next use (with the crash imminent on reopening!). I have not experimented whilst using the iPhone as an end point, though another user above has.
Fingers crossed you can help as itâs causing me not to have access to one of Roonâs top features, the meta-data. I just donât get long enough to read it!
Best wishes,
Michael
Hey @Michael_Dollan,
Thanks for following up and letting me know! Could you share a timestamp when you get the issue to recur?
After digging into your account further, the issue youâre experiencing is a more widespread issue that we are currently tracking and working on a fix. The good news here is that we have a solution weâre implementing soon! You can check this thread for updates.
If youâd like, we can look into making a backend settings change to your account to potentially improve behavior in the meantime. Weâve seen it help with users running into the same issue on iOS and Apple devices. Let me know if this is something youâd like us to do 
Thanks, Michael!
Hi @Benjamin-thanks for looking into this. If there is anything you can change your end, please feel free to do so.
Iâll add comments with the time the problems occur, starting with a ânewâ one.
11:09 uk time (GMT+1) -app totally froze up and had to quit and restart.
I tried uninstalling Roon from my iPhone and reinstall. No luck. Still crashed. But then I powered down my iPhone and powered it back up. It fixed the issue. No more crashes.
Itâll come back
Roon Server
Mac Mini
M1
8GB
Ubiquity Amplifi Alien
Wi-Fi
Lumin U1 Mini â>bnc/chord qutest âRCA/Freya pre/XLR âstark amp
Volumio Primo â>Bifrost 2âxlr/Freya
30,000
I think this issue has been reported as naseum but the parade of Roon remote crashes is endless.
Remove/reinstall/reboot - nothing reliably resolves the issue for longer than a few days. Rebooting server? Nope no dice. Rebuilding server - nada. Wipe and rebuild iPhone. Negative. No combination of any typical prescriptions end the torture.
Itâs beyond frustrating and honestly is such a regular occurrence across so many different versions itâs tough to comprehend.
iOS 15.4
iPhone 12 max
I have also tried:
Not opting for my preferred dark mode
Leaving everything default after install
Not moving the Roon remote icon from where it lands after initial install (odd I know but thought I might be on to something till I wasnât)
Sorry - I am multi year but new to submitting anything support related (so please donât bash me if this is the 50th such post). Happy to provide log data if helpful (but find no easy manner to upload)
I really love the app but this constant instability is maddening and seriously detracts from its otherwise brilliance.
Thanks,
R
Hey @roy_langford, iOS stability was significantly improved in Build 918. Take the update and let us know if youâre still seeing crashes (and if so, where/when they happened). Thanks!
918 started my iOS crashes. And I mean not one or two. But you canât use the app. 10 sec and itâs gone.
The 918 release is plagued with issues. iOS app issue totally unacceptable
Hi @roy_langford ,
It doesnât look like your iOS device is communicating with our diagnostics servers properly, can you please toggle Save logs to Files on next startup from your iOS Settings, reproduce the crash and submit a manual log set for review?
https://workdrive.zohoexternal.com/collection/8i5239cc05950ac07456889838d9319545a82/external
Please let us know after log files have been uploaded, thanks!
