I'm having trouble playing music
Roon skips through tracks rapidly
When hitting play, i hear scratchy noises for 1-2 seconds, then Roon skips to next track - then scratchy noises for 1-2 seconds, Roon skips to next track etc etc. This did not happen before i updated to build 1388. I rebooted my Nucleus+, but same thing happens.
the time i tried this, was playing back songs in Tidal. I now tried choosing songs I have on the harddrive. They played fine. Then I switched back to playing songs from Tidal, and it’s all playing fine now.
Beats me what was the issue, but seems to be good now 
yeah, i tend to get excited too quickly…it is better now, as I can hear music for a few tracks now, but then comes the high scratchy sounds, Roon skips to next track, and then there is music for a few tracks, and then the issue reappears… 
Please someone, can anyone assist with this?
the issue persists, sometimes i can play 3-4 tracks without the issue, but sometimes it just keeps persisting, and I am not able to play anything.
The scratchy noises sound something like music playing fast forwarded in 30x times, and lasts for about 1 second - after which Roon skips to next song, and then the scratchy noises come - Roon skips to next song etc etc etc., and not there is just silence while the Roon shows a song being in play mode, but the progress bar is not moving.
My nucleus+ is directly plugged into the router. I have a Naim qbe, and to blusound speakers - all of the speakers are connected with ethernet. So a very simple set up. Please help. thanks.
If the error occurs again, would you please take a screenshot of the signal path of the affected track playing and post it here. Thank you.
Also, please post a screenshot of your Nucleus web administration interface:
i am in Nepal, and have noticed a bit sketchy internet the last week or so, but only on certain devices
I have never seen this type of conversion. But I don’t use tidal and I haven’t encountered a lossy file of this type yet.
Perhaps the issue is due to a missing ffmpeg codec?
@Jesper_Skovlund
You could check the streaming quality you have set under Services > Settings > Tidal?
Only for Qobuz here:
thanks so much @Axel_Lesch . I have no idea why the settings in there had been lowered to low quality - but nevertheless setting it back to high did the trick! thank you!
Glad to hear this 
Enjoy the music!
This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.
