Overloud volume when switching zones

[noris]

Hi @Marc_Gillespie,

You can read the latest update from @john in the linked thread:

Max volume on start - airplay [Ticket Open]

Hello @nate_lynch, We attempted to fix this behavior with an update to the Roon client pushed in early May. While some users reported an improvement in certain situations, ultimately the patch did not resolve the issue. We then determined in collaboration with the Naim technical team that this can only be resolved with an update to the Mu-so firmware. It should be noted that this issue arose after an update to the Mu-so firmware. Our AirPlay implementation continues to work well with all othe…

The most pertinent part of this post is as follows:

We then determined in collaboration with the Naim technical team that this can only be resolved with an update to the Mu-so firmware.

Another Roon customer has been communicating directly with Naim regarding this issue, please see his update here:

Max volume on start - airplay [Ticket Open]

Naim have confirmed, to me, that there is a problem with their firmware. They use 3rd party developers for some aspects of it’s production but the developers have had issues with Airplay implementation. As a result the developers passed the problem back to Naim a few weeks ago. The Naim software team are now looking at introducing a fix (work around) to resolve the issue but it doesn’t appear to be in much of a hurry.