Roon Core Machine
ROCK, NUC8i7BEH, Crucial 8GB Single DDR4 2400 MT/S, Transcend 128GB Nvme PCIe Gen3 X4 MTE110S M.2 SSD Solid State Drive
Networking Gear & Setup Details
Ethernet to NUC: Google WiFi, TP-Link 8 Port Gigabit Switch, Synology DS920+
Connected Audio Devices
MacBook Pro, iPhone 13 mini, Chord Mojo2/Poly, Chromecast Audio, Apple TV 4K
Number of Tracks in Library
45,000
Description of Issue
This is my second post about Roon ARC dropouts while using the Roon-ready Chord Poly. The dropouts are still occurring and it really is a bummer to my music listening on the go. My original post from January can be found here.
Here is what I have learned along the way (probing the Poly thread of Head-Fi and Chord Electronics technical support). The dropouts occur when using Roon ARC and when I use Plex, however, I think it is more severe with Roon ARC than Plex. Therefore, I think it must be with, but not exclusively, Apple AirPlay. I do not experience dropouts when using Roon ARC direct from my iPhone bypassing AirPlay and the Poly.
Here are three good examples of the dropouts, all from Patti Smith’s “Twelve”:
1 Sample - Everybody Wants To Rule The World
2 Sample - Gimme Shelter
3 Complete - Changing Of The Guards
The last one, the complete recording of Changing Of The Guards have dropouts occurring at 1:17 and then again at 4:32. That occurrence is perhaps more frequent, but not atypical, of the dropouts I hear while using Roon ARC with the Poly. All three samples are from headphones, but the dropouts are pretty clear.
Any suggestions from the community or Roon Labs support?
Thanks,
David