Roon fails to open after latest update (ref#KYTXCK)

Affected Product

Roon

Roon Issue Category

Description of Issue

i run the last update(today) and roon do not open

Roon Core Platform

Windows

Roon Core Specifications

i713 win11(64)32ramddr5 ssd8tb

Connected Audio Devices

T+A

Home Network Details

tplink 75 triband 1g lan 1gwifi

2 Likes

My Roon Core (running on Nuc 8) was off when went to listen just a while ago. Powered on and had to wait about 5 minutes for everything to show up, way longer than normal.

Maybe yours will get there.

Thanks.
I have to reinstall the app.
I 'm going to try once more. But it seems something goes wrong in this update. Anyway I hope I’m wrong.

14 posts were merged into an existing topic: Roon Core (Server) not starting after update to build 1324

Roon, we have a problem!

Solve it, please.

2 Likes

I figured out what is wrong. The new update points to an application file in a new location. Open the folder named 200001324 which is in the following location: AppData\Local\Roon\Application\200001324. There should be a roon.exe file in that location. Create your shortcut to that new file location.

9 Likes

Solved the issue, thanks!

1 Like

Probably has something to do with Roon’s staged roll out plans.

As usual, Roon put out a release and went away for the weekend, leaving users to clean up the mess.

Thank you, @Shahram_Baradaran. Outstanding.

4 Likes

You have to allow File Finder (in options screen) to show hidden folders.

Probably won’t get a fix until Monday, at the earliest.

Thanks, I did try that but still no luck. Thanks again!

Found it! In case it helps anyone else, I was unable to navigate to the folder so right clicked on my shortcut in Windows 11 which took me close to the folder 200001324 and new file roon.exe which was created 9/29/23.

This opened the new build. I created a shortcut on my desktop. However, normally I pin my icon to the taskbar when Roon is open and use this to open Roon as needed, but that didn’t work. Instead I dragged the shortcut to the task bar and use this instead of the pinned icon to open Roon.

With Roon being careless with such (upgrade) bug (critical to not break upgrading), then what else did they break leaving regression bug in the new release…

1 Like

I don’t mind the workaround to address the issue found from upgrading, but will this workaround needs to be manually cleaned up after proper next release? If it’s just a extra shortcut left behind then maybe not.

1 Like

Thank you!!!

Are we sure updates have stopped? There are at least 2 new topics looking very similar after you posted this.

I implemented the fix as outlined and it worked. Took me awhile to figure out where the ROON files were located located on my server but I found them.

1 Like

Discussion is being continued in the main thread here: