Roon just suddenly stopped working with Windows 11. Says Roon 2.0 is "incompatible"

[David_Fair]

I rebooted. Nada. I uninstalled Roon and re-installed it. Nada. HELP!

[Robert_F (Rob)]

@David_Fair, you may be experiencing something similar in this thread with Windows Compatability turned on (something Microsoft allows users to toggle for older applications).

Device not compatible Roon 2.0

Roon Core Machine Synology NAS Networking Gear & Setup Details Connected Audio Devices Number of Tracks in Library Description of Issue Latest upgrade on a Windows 11 machine resulted in “device not compatible with Roon 2.0” message. As it had been running with the previous version just moments before, something wrong with the update. Went to C:\Users\Study\AppData\Local\Roon\Application\200001272 and ran it from there and it works fine. Will not run from the app directory. Wi…

You will probably want to check both Roon.exe and RoonServer.exe and ensure Compatability mode is deactivated for each.

[David_Fair]

Ok, we’re on to something. My path of course was slightly different. But I found the Roon app and opened as administrator. After being asked if I wanted to let this app make changes, Roon did indeed open. There is no “RoonServer.exe” in this folder, however. Roon will NOT however open with my old link. If I select Properties on the app, compatibility mode is NOT checked. So please be specific about how I “heck both Roon.exe and RoonServer.exe and ensure Compatability mode is deactivated for each.” Thanks.

[Geoff_Coupe]

@David_Fair

There is no “RoonServer.exe” in this folder, however.

The RoonServer.exe app is not in the Roon folder, but in the RoonServer\Application folder

[David_Fair]

Thank you, Geoff. Found the RoonServer app. Checked Properties. Compatibility mode is NOT checked. So problem is not solved.

[Geoff_Coupe]

Can you post a screenshot of the precise error message that you are getting? Thanks.

Posting Screenshots on Community

[David_Fair]

Usually, when I try to launch Roon, nothing happens at all. Sometimes I get this:

[Geoff_Coupe]

Well, that’s certainly a sign that a Windows Compatibility mode has been set somewhere… Can you recheck your executables?

Windows Error message 'This device is not compatible with Roon 2.0' after updating to version 2.0.16 [Fix: Turn off Windows Compatibility mode for Roon.exe]

If you have applied compatibility settings in the past, then these won’t work with the latest build of Roon, and you need to clear them. For example: [image]

[David_Fair]

Via “properties,” both Roon and RoonServer do NOT have the compatibility bit set. Please define “recheck your executables” if you mean something else. I don’t know what else to check.

[David_Fair]

Looks like the problem was MSFT. I installed a new Win11 update. Roon opens fine now from my desktop shortcut. There is a remaining annoying bit, but I can live with it. When I open Roon, Windows asks if I will allow Roon to “make changes to this device.” If I click “YES,” everything works. Anyway, it appears the problem I was having was a Windows bug, now mostly fixed. You can close this thread. Thx.

[Rugby (aka Daniel or Big Dan)]

@David_Fair

When I open Roon, Windows asks if I will allow Roon to “make changes to this device.”

If you right click, go to properties, Compatibility and check the Run as Administrator box that might fix the annoying message.