Welcome to the community, @stephen_campbell1!
I have moved your post to the #support section so it get’s the needed attention. However, it would be really helpful if you could provide more details about your setup. Please see the following post on reporting problems.
Specifically, please make sure to describe the issue , and describe your setup:
Describe The Issue
When you start a thread in the Support category, Roon Support will need to know:
- What’s not working
- How often the issue occurs
This could be “every time I start the app”, or “every time I click a certain button”,etc.
If you’re having a crash or an issue that happens sporadically, it’s helpful if you can let us know an approximate time for when it last happened.
Describe Your Setup
It’s important that you include all relevant setup information so our team can get a clear understanding of the issue.
Your post should include:
- Details on your Core machine (OS, Hardware specs)
- Networking details (especially what hardware you’re using, how everything is connected, and anything notable about how it’s all configured)
- Audio devices in use
- Library details (where your music is stored, whether you’re using a streaming service, how many tracks are in your library)
Including these details in your first post helps us resolve your issues faster.