|Model Name:|MacBook Pro|
| Model Identifier:|MacBookPro16,1|
| Processor Name:|8-Core Intel Core i9|
| Processor Speed:|2.4 GHz|
| Number of Processors:|1|
| Total Number of Cores:|8|
| L2 Cache (per Core):|256 KB|
| L3 Cache:|16 MB|
Roon Core 1.7 Build 710 Stable
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wifi Router ASUS RT-AC88U, 10 feet away from the laptop, on WiFi
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Chord Hugo 2 + 2Go
Chord Mojo + Poly
All latest firmware installed
Can you go to Settings > Services, click Edit next to TIDAL, and then lower the streaming quality to the lowest setting? After doing that is there any change?
The issue happens randomly. Currently, I cannot replicate the issuye and it’s working fine with master quality and upsampling enabled.
This is the network activity for the main Roon process.
Roon.87476 108 MiB 176 MiB 0 B 102 B 74 KiB
tcp4 192.168.1.69:62287<->31.225.244.35.bc.googleusercontent.com:443 en0 Established 3486 B 2099 B 0 B 0 B 0 B 23.66 ms
tcp4 192.168.1.69:62178<->17.72.237.35.bc.googleusercontent.com:9200 en0 Established 0 B 54 B 0 B 0 B 0 B 36.88 ms
tcp4 *:62176<->*:* Listen
tcp4 192.168.1.69:61340<->192.168.1.245:35270 en0 Established 0 B 171 MiB 0 B 0 B 73 KiB 18.97 ms
tcp4 192.168.1.69:60086<->192.168.1.245:42556 en0 Established 23 KiB 89 KiB 0 B 102 B 355 B 19.59 ms
tcp4 127.0.0.1:50855<->localhost:50854 lo0 Established 171 KiB 240 KiB 0 B 0 B 0 B 0.22 ms
tcp4 192.168.1.69:50395<->192.168.1.44:8009 en0 Established 0 B 0 B 0 B 0 B 0 B 22056.00
tcp4 192.168.1.69:64788<->chromecast:8009 en0 Established 0 B 0 B 0 B 0 B 0 B 9.00 ms
tcp4 192.168.1.69:63576<->google-home-mini:8009 en0 Established 0 B 0 B 0 B 0 B 0 B 3.00 ms
tcp4 127.0.0.1:55694<->localhost:50274 lo0 Established 367 KiB 437 KiB 0 B 0 B 0 B 0.22 ms
tcp4 127.0.0.1:55692<->localhost:50263 lo0 Established 370 KiB 367 KiB 0 B 0 B 0 B 0.22 ms
tcp4 *:9102<->*:* Listen
tcp4 192.168.1.69:55688<->*:* en0 Listen
tcp4 *:9150<->*:* Listen
tcp4 *:9101<->*:* Listen
tcp4 127.0.0.1:50287<->localhost:9004 lo0 Established 0 B 0 B 0 B 0 B 0 B 0.22 ms
tcp4 *:6700<->*:* Listen
tcp4 *:9100<->*:* Listen
udp4 *:65404<->*:* en0 120 KiB 51 KiB
udp4 *:55796<->*:* lo0 4452 B 1908 B
udp4 *:56213<->*:* 0 B 0 B
udp4 *:61392<->*:* 5713 KiB 449 KiB
udp4 *:56909<->*:* en0 5713 KiB 449 KiB
udp4 *:1900<->*:* 20 MiB 449 KiB
udp4 *:61581<->*:* lo0 0 B 449 KiB
udp4 *:1900<->*:* 11 MiB 449 KiB
udp4 *:45454<->*:* 0 B 0 B
udp4 239.255.255.250:1900<->*:* 20 MiB 0 B
udp4 192.168.1.69:58162<->*:* en0 0 B 150 KiB
udp4 *:63892<->*:* en0 607 KiB 679 KiB
udp4 *:5353<->*:* 42 MiB 0 B
udp4 *:52819<->*:* lo0 0 B 679 KiB
udp4 *:5353<->*:* 1504 KiB 0 B
udp4 *:60544<->*:* 0 B 0 B
udp4 *:9001<->*:* 0 B 0 B
udp4 *:59146<->*:* 0 B 0 B
udp4 *:9001<->*:* 0 B 0 B
udp4 *:9003<->*:* 11 KiB 0 B
udp4 *:9003<->*:* 38 KiB 0 B
udp4 *:63834<->*:* lo0 12 KiB 20 KiB
udp4 *:9003<->*:* 8553 B 0 B
I will send you the same info once I got the error again.
The thing that I am not sure is that why there is no option to enable some buffering on the streaming side? Why does Roon jumps to next track when getting that error?
Hello @arazmj, in our networking best practices, we recommend Ethernet to the core to avoid issues like these. Could you please connect your core to Ethernet and see if this helps the issue?
Would you just give us a little more technical details why there is a such networking practice with Roon?
I am in networking field for more than 10 years.
I think my requirement is valid. I want to use my laptop as core with my Hugo 2 + 2Go device as a to-go setup. Furthermore, I cannot use Ethernet cable in all places.
Hi @arazmj — While I understand your preference here is to use WiFi, we definitely find that Ethernet is much more reliable, and even if it is not a permanent solution connecting via Ethernet as a test to see if the same behavior occurs will be a great data point!
@Dylan I have my core connected to internet by Ethernet. I disabled WiFi on the core to make sure. Still getting the same error on both Qobuz and Tidal. Running the latest version of Roon.
