+1 and same (or at least similar) here. Really sucks. Saturday morning making breakfast for the family + coffee + Roon tunes is maybe my favorite part of the week…
I’m able to play Qobuz content that’s already in my library… but “search” to find an artist that is for sure in Qobuz but not in my local library and one that I have never searched Roon for before is completely useless right now. Was really looking forward to listening to a new album I “discovered” yesterday while at work and using Qobuz.
Qobuz seems to be working stand-alone. But our $500 piece of software isn’t…
Roon ROCK on Intel NUC7i7BNH with 16Gb memory and 256Gb SSD.
Operating system v1.0 build 183, Roon Server v1.6 build 416
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
All endpoints connected cabled.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Berrystreamer Digi+ Pro
IQAudio PI-DAC Pro
iPad and iPhone
Description Of Issue
Same issue as last week, Roon works and can play Qobuz and Tidal files, but it is impossible to browse through Qobuz. Going to New Releases, Taste of Qobuz and the likes results in “Network error”.
This error occurred last weekend as well. For a paid subscription service like Roon this is unacceptable. I only have time to listen in the weekends and this is the second weekend that this happens and I cannot enjoy Roon.
My subscription ends end of this month. I was intending to buy Roon Lifetime but with this level of reliability I will not be doing this and look for other options.
Please fix this and make sure this does not reoccur, especially not in the weekend. I have just a few weekends left, I would really regret to have to say goodbye to Roon because of this because otherwise I really enjoy using Roon…
The same like most weekends
weekend + bad weather = lot of users using roon = lot of traffic = search and radio not useable
and no, it is not my internet connection, tidal content plays without any delay in roon, but everything that needs access to the roon servers is very slow
I have discovered that the Qobuz app can stream to my Chromecast TV (a Sony) which then, through optical, feeds into my DAC which works up to 24/96. It’s certainly no Roon but it works and I can listen again.
I hope that Roon @support acts a lot faster than last week…