Hi @Gary_Cardinale — Thank you for your patience while our techs have been evaluating the information in the received diagnostics report.
According to the the team’s update, based on the traces found in your logs, the issue appears to be related to the driver(s) on the mentioned remote device (i.e “my son’s PC”). I have seen some instances in the past where the RealTek driver has caused playback problems (example #1, example #2, example #3).
Moving forward, can you please try disabling the RealTek driver on the remote PC and confirm if this action triggers a change in behavior here? You may need to also test with the driver fully uninstalled, but let’s start by disabling it first and see where we land.
Looking forward to your feedback!
-Eric