@John_V ---- Thank you for the post and sharing this very detailed report with me. Your diligence and attention to detail are very appreciated
Moving forward, upon seeing your post this morning I have been trying to enable diagnostics on your account so I can have our team take a closer look at the mentioned time frames in your report. I have now tried re-enabling this feature 3 times now and the report has yet to make it our servers
In light of the above and in the interest of expediting this process to the best of my ability, may I very kindly ask you to please use the instructions found here to send us a set of logs from your core machine and the remote this task was performed on. From your profile I know you are using Rock so I’d like to see the logs from the device you were using to control the core from as well.