I have the same problem / I have the same issue

Support
1

The Roon @support team prefer users to report their issues in a new topic in the #support or #support:nucleus-support sections of the forum … so that the prerequisite support information is collected and they are able to track it and focus on each individual problem.

If there is a trend, Roon may decide to group reports, but in the first instance it is better to create a new topic for your report.

Thus, we request for all support enquiries you create a new topic in #support and complete all the details requested.

Please make sure to include Operating System and Roon version/build details and describe your network configuration/topology, including any networking hardware and VPN currently in use, so they have a clear understanding of how your devices are connected.

5 Likes
3

I have the same problem. Macbookpro 2,3Ghz os 12.6 D&D acoustics. It happened after upgrading to 2.0

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Hi @AlexM, can you create a new topic, see my post at the top of this topic for details.

11

Hi. I have the same problem. With artist pages takes a couple of seconds loading and almost all the times only shows and avatar type picture.

Roon sever.
Laptop Dell Inspiron with ubuntu Mate 20.4 Intel(R) Core™ i7-7700HQ CPU @ 2.80GHz 16 GB Ram 256 SSD

Roon remotes.
Macbook pro Mid 2012 i7 16 GB RAM Catalina
Iphone SE IOS 15.7

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Hi @Rodrigo_Lopez, can you create a new topic, see my post at the top of this topic for details.

13

Hello.

My local radio station 96.3WXKE is not working either. No error message - just does not start playing…

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@James_Graves, please can you create a new topic, see the post at the top of this topic for details. Thanks.

15

Yeah I have this problem as well on my Windows 11 machine. Roon 2.0 on everything.

16

@Travis_Ernewein, please can you create a new topic: see the post at the top of this topic for details. Thanks.

17

Revising old thread. Having this issue with an iMac M1 - Roon clients show ‘no audio devices’ after the iMac running my Roon core goes to sleep. Has this been addressed? Very frustrating to have to walk across the house and wake up the Mac. The core should run in the background ideally.

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Welcome to the community, @Richard_Ross. Please create a new topic: see the post at the top of this topic for details. Thanks.

1 Like
19

I have exactly the same problem. It started today, have not had a problem for ages, so must be on the Roon server end?
Restarted router and my problem was solved :blush:

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@gert_mogensen, please create a new topic and see the post at the top of this topic for details. Thanks.

21

I’m having the same issue - Arc connects fine, but the remote on my Android phone (version 13) will not connect.

22

Hi @Gelos, can you create a new topic, see my post at the top of this topic for details.

31

I am not sure but experiencing something similar with my mola mola tambaqui connected to glasfiber network. It takes a long time before it is stable for playing music. It shows up in Roon , clicking play button. Makes the timeline ticking but no sound or with hiccups. Restarting Roon server or just waiting 5-10 minutes sometimes helps.

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@Patrick_Frankhuizen , hi can you create a new topic, see the post at the top of this topic for details.

38

I do have a Nucleus rev. A .

and since August update i had problem with it and now the unit won.t boot and no display on my monitor via HDMI except for the Roon logo at start up

39

@Andre_Labbe - can you please create a new Support request in the #support:nucleus-support category? See the post at the top of this topic for details. Thanks.

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Hi @Augustus_Tumminia, can you create a new topic, see my post at the top of this topic for details.