Sonos S2 devices being the issue
Other devices connected : BW Formation Duo, BS Powernode 2i, Lumin U1Mini
Number of Tracks in Library
Description of Issue
My Sonos devices are disappearing from Roon @dylan. I understood you know the issue from beta testing. I am talking about Sonos Streaming devices, Airplay Sonos devices are still there. Please refer to :
Hi @dylan you might want to get the team to review the different sets of logs I sent over during testing of this issue
The poster here though is all WiFi so that could be interesting. I’m not home to install the final release version until the weekend and hopefully mine stays workings.
If you use Rock you can just restart the Roon portion rather than rebooting the service, though it only saves a few seconds.
May be different for all of us but it certainly looked like one of my Sonos devices was routing traffic through it (a problem I also originally had when I bought my Orbi Mesh). Taking the Ethernet out seemed to fix it through the betas for me.
I never had one drop out over the last week of testing. Though I did put a lot of hours into testing it and making minor tweaks to my setup.
I don’t believe going through S2 will solve the issue as all my Sonos are S2 and keep disappearing after a while just after the latest upgrade of Roon. There is something that I am missing, @dylan. Please help
I am thinking of connecting one Sonos via Lan but I understand here
I am all S2 and it didn’t make any difference.
I tried playing music constantly but it didn’t make any difference.
It looks like the discovery process goes wrong.
Mine was stable after changes I made toy Sonos setup, but I have not updated to the release build as I am on holiday.
I had this exact problem during beta testing.
Turned out it was hard wired Sonos devices causing the issue (Sonos was routing traffic through it rather than Mesh)
If you have a Mesh network, unplug the Ethernet from anything that is plugged into a Mesh and go to Wireless.
I don’t think it’s your setup as such, just I had the identical issue. My Sonos would last between 3 and 12 hours on the network and then I would have to restart the Roon Core for it to find the Sonos devices again.
If everything is wireless then I’m not sure what you can do. I would start a support thread with the Roon team and @dylan is aware of the logs I sent in in support of this issue.
Hi @skbe, apologies, I’ve moved everything to that support post so we can keep all the information in one place. Would you please use the directions found here and send us over a set of logs using a shared Dropbox link (or any other file sharing service)? Thanks!