I’m running Roon on several PC’s and on one of them (just acting as a control/remote, not the DB) it consistently becomes unresponsive after about a day.
Hardware - Dell “XPS 18”, Intel Core 97-3537U 2GHZ, 8GB RAM, 500GB Hard Drive, Touch Screen/Hybrid/Tablet device.
Software - Windows10 x64, fully up to date. Microsoft Security Essentials.
Other Settings - PC goes into sleep mode after 3 hours.
(Perhaps unrelated, but the Server/DB is running on Windows Server 2008R2x64 fully up to date. I’ve also not experienced this problem on any of the other PC’s I have running Roon; the other client’s and the DB all run fine)
Here’s a list of things I’ve tried:
1. I installed the update that came out a couple of days ago – no change.
2. I changed the setting in the Setup section to use less memory for Photos/Artwork to “Minimum” – no change.
3. I changed the sleep mode to disabled and that didn’t change anything either. In this case I completely disabled it, but again no change.
I really haven’t spent much time on this PC and issue because it’s a touch screen and I was waiting for the fix to the “Enable On-Screen Keyboard” setting not working. Now that’s fixed, I’ve become more focused on this issue.
I’ve attached a screenshot of what it looks like, but in case you can’t see it, what happens is the application (not the OS or PC or System) becomes ghosted out completely and is unresponsive. I have to close it out, which I can do do normally. I don’t have to force close it or terminate the process unusually. I can then start it up again and it works fine until this happens again.
I would appreciate any assistance with this matter. It’s really the last barrier I have to becoming a lifetime customer.